Shipping policy

Shipping Policy

Processing Time

 

 

• Orders are processed within 2–5 business days after payment is received.
• You will receive a confirmation email with tracking information once your order has shipped.

Shipping Rates & Delivery Times

 

 

• Standard shipping within the U.S. typically takes 5–10 business days after processing.
• Expedited shipping options may be available at checkout for an additional cost.
• Delivery times may vary depending on your location and carrier delays.

Order Tracking

 

• Once your order ships, you will receive an email with your tracking number.
• Please allow up to 48 hours for tracking information to update.

Incorrect Address

 

• Please ensure your shipping address is correct at checkout.
• We are not responsible for orders shipped to an incorrect or incomplete address provided by the customer.

Lost or Damaged Packages

 

 

• We are not liable for lost or stolen packages once they have been handed over to the carrier.
• If your order arrives damaged, please contact us immediately with photos so we can help resolve the issue.

International Shipping

 

 

• At this time, we currently only ship within the United States.
  (If you plan to ship worldwide, I can adjust this section for you.)

Contact Us

 

 

For questions about your order or shipping, please reach out at:

 

📧 shadybrookmuzic@gmail.com